Linklaters / Nakhoda
Lead product designer
Linklaters is a British multinational law firm founded in 1838, it is one of the five prestigious "Magic Circle" law firms known for their corporate and financial expertise. Nakhoda is their inhouse innovation team who work closely alongside lawyers and their clients to design bespoke technology solutions.

https://www.linklaters.com/en/about-us/nakhoda
Laptop showing the ISDA create platform
What I did?
Starting from scratch as the first product designer to join a cross functional team consisting of lawyers and developers. I helped Linklaters digital innovation team Nakhoda to develop the ISDA Create platform. A tool to help reduce the complexity and time required to complete Initial Margin negotiations.

Initial margin negotiations are known for their time consuming nature and complexity. Linklaters aim was to reduce the time required to complete these negotations and to break away from their traditional offline processes.

ISDA Create allows organizations to generate, negotiate and execute documentation completely online, as well as capture, process and store data from these documents.  Originally launched to help firms negotiate initial margin documentation to comply with new margin rules, the platform has been extended to other documents, including the flagship ISDA Master Agreement and non-derivatives documents, such as repo/secured lending documentation.

Designing a digital product within an industry with strongly entrenched ways of working presented an initial challenge to both understand the domain specific knowledge, and convince the key stakeholders to be open to new digital solutions.

ISDA Create was launched in 2019 and is currently being used by more than 60 financial institutions for the automation of regulatory Initial Margin (IM) negotiations. A further 300+ institutions, including 8 of the world’s 10 largest banks by assets are in the testing phase.
Diagram showing the key functionality of the ISDA create platform
Due to NDAs it is impossible for me to show the UI interface, but the above diagram shows the general aim and functionality of the ISDA product.
Ben was the first UI/UX designer in a fast growing team building an impossible product against a hard deadline. Ben brought an understanding, perspective and problem-solving to the table that forced us to re-think our approaches well beyond UI/UX design. He challenged ideas and worked through solutions with perseverance, building and delivering a complex product to a demanding client base. Besides his skills as a UI/UX designer, I personally rate Ben very highly for his sense of humour (critical when grappling with new ideas) and nuggets of wisdom. Ben will bring a welcome dose of maturity and critical thinking to any team he works with.
Partha Mudgil - Nakhoda Co-founder and CEO
In a universe of contradicting constraints, deep domain specific requirements and opinionated clients Ben singlehanded created from zero to one an application skeleton, an interaction system, a product! This is the result of his diligent pursue for simplicity, purposeful content and predictable interactions. Your product is in good hands with Ben!
Victor Paraschiv - Nakhoda CTO